Whether it is from a leaking pipe, a hole in the roof, or a natural disaster, water damage restoration is no joke and it needs to be taken care of professionally and promptly. When you realize that you have water damage, you will soon wonder how to go about choosing the right water damage restoration company to help get your property back to the way it should be.
It is not every day that you will seek a water damage restoration company, so it can be difficult to decide how to start and what to look for. That is why we have put together these helpful tips for choosing a water damage restoration company. We want to see your property restored the way you want it to be, and with the right restoration company, you will not have to worry about getting the best results.
24/7 Availability
Water damage restoration is not something that only needs to be handled from nine to five on weekdays. Water damage can happen at any time, so the right company to help you will be available any time.
In case of an emergency like a flood, the first steps are to get yourself safe, but once you and your family are cleared, you can start seeking water restoration services to get your home back to the way it should be.
Water damage needs to be addressed as quickly as possible, as the longer water sits, the more soaked in it gets and the more damage it causes. The right restoration company will be able to start helping you as soon as you are ready to get help. Every minute counts for the water damage restoration process, so do not choose a company that will have you wait a few days to start getting to work on getting things back to normal.
They should be able to get someone to come and make an initial inspection within 24 hours, so that they can start addressing any pressing situations. Water damage is an urgent matter, and you want to hire a restoration company that understands this.
Licensed, Bonded, Insured
You often hear about licensed, bonded, and insured contractors, but do you know what it means? It means that a company has taken all the steps to be accountable for their work and has a way of making things right if things go wrong. A water damage restoration company should be licensed, bonded, and insured to perform the restoration work. It shows that they take the job seriously and will do quality work.
If a company has not taken the steps to be licensed, bonded and insured, they may cut corners and skip the important details of doing the job right. You do not want to trust your property to someone who does not believe in taking all the necessary steps to be a real contractor. They may not be accountable for their work and you could end up needing additional help to fix their mistakes.
Choosing a company which is licensed, bonded and insured to do the work will ensure that your property is in good hands and you will have everything back to normal quickly and easily.
Understand Insurance
A water damage restoration company needs to have experience helping clients go through the insurance claim process. You have paid good money for your insurance, and you need to make sure that it is protecting you when you need it. A trustworthy restoration company will know all the answers when it comes to the insurance process.
If a company is not familiar with making insurance claims, they could miss an important step and the insurance company could use the mistake to not pay what they should. You need to make sure that the company you choose to help with your water damage restoration will make the insurance process easy for you.
Offers A Restoration Plan
The water damage restoration company you choose needs to be able to explain their plan of action to you in a way that you understand so that you are fully aware of all the work that needs to be done. There will need to be room for unexpected damage or other obstacles, but for the most part, a restoration company will know exactly how to tackle your problem and have a good plan.
It is important that they know exactly how they will get the water out of your property and stop any more water from entering so that no more damage can occur. Then they will have to take steps like evaluating what can be restored and what can not be restored. Then they have to execute the restoration plan.
The company you choose should be able to make a written plan so that you can have an estimate of everything they will be doing. If they can not make a reasonable plan, they may not be the right company to help you restore your property.
Check References
A refutable water damage restoration company will have good references, either from reviews written online or from friends and neighbors. If you are in a flood zone, you can ask someone else who has been affected by past floods which company helped them and if they did a good job.
When you read online reviews, don’t just look at how many stars they got, try to read the reviews and see what people thought of the services. Be wary of new companies or ones without any references,, they may not have the experience it takes to get your property restored the way you want.
Uses the Best Equipment
You need to choose a company that utilizes the best technology and equipment available. Using the right tools will go a long way to making the restoration process faster and easier.
New technologies and equipment are coming out all the time and are always improving the outcomes of water damage restoration. You can simply ask the representative of the company what kind of equipment they use and if it is the best equipment for the job.
If you need assistance with water restoration services, then call us today. Contact us now or check us on Facebook!